Privacy Policy
Last updated: 21 September 2026 · Terms of Use · Blog · Open the app
1. Who we are
Scholarleveling (“we”, “us”) is operated by Scholarleveling Nig Ltd, No. 17 Off Redeemer’s Junction Street, Okpanam Road, Asaba, Delta State, Nigeria. We are the data controller for the personal data described here. Contact us at scholarlevelling@gmail.com.
2. What we collect
- Account details: name, email address, role (student, teacher, parent), class level or subjects, password (stored only as a secure hash) or Google sign-in.
- Optional profile details: phone number, date of birth, school, state, target exams, learning goals, and parent/guardian name and contact (students, used to send bills and progress links to the parent); qualifications, subjects and levels taught, TRCN status, evidence of exam classes taught (seen only by our admin team, used only to approve the exam-question tool), experience, bio and intro-video link (teachers).
- Learning activity: courses, lessons completed, quiz and test answers and scores, homework and projects you hand in, live-class attendance, lab practicals, English Lab results, levels, XP, streaks and daily quests.
- AI consent: whether a parent or guardian (or the student, if 18 or older) has agreed to the student using the System, and when. The System does not answer a student until this is given, and it can be withdrawn in Profile at any time.
- What you send to the System (our AI): questions you ask, essays and written answers you submit for marking, speaking-practice messages, and short voice recordings for pronunciation practice (the audio is scored and not kept).
- Payments: invoices and payment records. Card and bank details are entered on Paystack's secure page and never reach us. Teachers' payout bank details are collected only after approval, to pay them.
- Class notes: this service (turning class audio into text) is currently switched off. If it is switched back on, it will only be used with a parent's agreement, and the audio will not be kept.
- Technical data: device and browser type and error logs needed to keep the service working. We do not use advertising trackers.
3. How we use it, and our legal basis
| Purpose | Legal basis (NDPA) |
|---|---|
| Running your account, courses, classes, tests, levels and quests | Performance of our agreement with you |
| Showing teachers the progress of their own students; progress reports for parents | Performance of agreement; legitimate interest in education |
| AI features of the System (explanations, marking, speaking practice) | Performance of agreement; consent of a parent/guardian for children |
| Class recording and class notes involving children | Parent/guardian consent (can be withdrawn at any time) |
| Payments, invoices and tax records | Agreement and legal obligation |
| Safety, fraud prevention and fair-use limits | Legitimate interest |
4. The System (our AI) and the companies that power it
“The System” is the name of Scholarleveling's AI features. To provide them, the text or audio you send is processed by specialist AI providers acting on our instructions (“data processors”):
- Cloudflare (Workers AI) and Mistral AI — study help, explanations, lab marking and teacher tools for users on free plans.
- Anthropic (Claude API) — for English Premium and school-seat users (every answer), and a few answers a day for other paid plans; the free providers are used as a backup.
- Microsoft (Azure Speech) — British-English voice and pronunciation scoring in the English Lab.
We send only what is needed for the task (not your contact details), we instruct the System to help with learning only, and we limit how much each person can use it. AI feedback can be wrong: it is practice feedback, not an official grade or a prediction of exam results.
5. Google account data
If you sign in with Google or connect Google Drive, we receive your name, email address and profile picture, and — only if you choose to connect Drive — access to the specific files you create or open with Scholarleveling (the drive.file permission). We use this only to sign you in and to save and show your own lesson videos, class work and records. We do not read other files in your Drive.
Scholarleveling's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, use it for advertising, or use it to train AI models.
6. Who can see your information
- Your name is visible to your teachers and classmates in your classes; teachers' profiles, profile photos and course pictures are visible to students browsing courses (student photos are never collected); blog authors' names appear on their published articles.
- Phone numbers, dates of birth and guardian contacts are visible only to you and our admin team — never to teachers or other users.
- Parents see their own child's progress through a private link they can switch off.
- Service providers that host and run the platform: Supabase (database and sign-in), Cloudflare (website hosting, recording storage and visitor counts), Daily.co / LiveKit (live-class video), Paystack (payments), Brevo (email), Telegram (optional reminders), Sentry (fault reports), and the AI providers in section 4.
- Authorities, only where the law requires it.
We do not sell or rent personal data.
7. Children
Students under 18 should use Scholarleveling with the knowledge and consent of a parent or guardian. We collect only what is needed for learning, keep contact details away from other users, and ask for a parent's consent before a child's class is recorded for sharing or written down by class notes. A parent or guardian can ask us at any time to see, correct or delete their child's information.
8. Where data is stored
Our providers store data on secure servers that may be outside Nigeria (for example in Europe or the United States). Where data leaves Nigeria we rely on the providers' contractual and security safeguards as permitted by the NDPA.
9. How long we keep it
- Account and learning records: while your account is active, and deleted within 90 days after you ask us to close it (payment records are kept for as long as tax law requires).
- English Lab: only your most recent 30 essays and 500 practice results are kept.
- Voice recordings for pronunciation and class audio: not kept after processing.
- AI usage counts: kept for fair-use limits and billing checks.
10. Security
Data is encrypted in transit (https). Every table is protected by per-user access rules so people can reach only what their role allows. Secret keys for our providers are kept on the server, never in the app. Sessions sign out after inactivity.
11. Your rights
Under the NDPA you can ask to access, correct, delete, restrict or receive a copy of your data, object to certain uses, and withdraw consent at any time. Email scholarlevelling@gmail.com; we reply within 30 days. If you are unhappy with our answer you may complain to the Nigeria Data Protection Commission (ndpc.gov.ng).
12. Cookies and local storage
We use only essential browser storage: keeping you signed in, remembering settings, saving drafts and letting the app open with a weak connection. We do not use advertising or tracking cookies, and the visitor counting described in section 13 sets no cookies at all.
13. Keeping the app working, and counting visitors
Two services help us find faults and understand how busy the site is. Neither shows us anything you write, and neither records your screen.
- Sentry — when something in the app breaks, a fault report is sent so we can fix it. It contains the page you were on, your browser and device type, the error message, and the account number of whoever it happened to. It does not contain your name, your email address, your phone number, your messages, your answers, or anything from a lesson or a class. We strip anything that looks like a personal detail before the report leaves your device.
- Cloudflare Web Analytics — counts page visits so we know how many people use the site and on what kind of phone. It sets no cookies, stores nothing on your device, and does not follow you between websites or build a profile of you.
We do not use session recording or replay anywhere in Scholarleveling. If either service is switched off, nothing at all is sent to it.
14. Changes
If we change this policy in a meaningful way we will update the date above and tell you in the app.
15. Contact
Scholarleveling Nig Ltd · scholarlevelling@gmail.com · +234 704 888 8264