Last updated: 21 September 2026

1. Who we are

Scholarleveling ("we", "us", "the platform") is an online learning platform that connects students and parents with vetted teachers for recorded lessons, live classes, tests and learning tools.

2. Your account

• You must give accurate information when you sign up, and keep your password private.
• Students under 18 should sign up with the knowledge and consent of a parent or guardian.
• You are responsible for activity that happens on your account. Tell us immediately if you think someone else has access to it.

3. Teachers

• Teacher accounts are reviewed before they can publish courses. We may approve, decline, suspend or remove a teacher account at our discretion.
• Teachers must only upload content they have the right to use, and keep their conduct professional at all times.
• Payout account details are used solely to send teachers their students' fees, through our payment partner Paystack, and are never shared publicly.

4. Acceptable use

You agree not to harass others, share exam malpractice material, upload harmful or unlawful content, attempt to break or bypass platform security, or use the platform for anything other than learning and teaching.

Keeping children safe. All lessons happen online through Scholarleveling. Teachers must not ask scholars for phone numbers, social media, photos or to meet in person. Teachers of Nursery & KG and Lower Elementary sign a child-safety pledge, and private messages between teachers and these young scholars are switched off. Refunds go back to whoever paid.

5. Payments

• Lesson fees. Each teacher sets a monthly fee for their students. Parents pay by card, bank transfer or USSD through Paystack. The money is settled directly to the teacher's bank account; Scholarleveling never holds it.
• Platform charges. For students who found their teacher on Scholarleveling, Scholarleveling keeps a commission from each fee payment. For students a teacher brings, the teacher pays a monthly plan based on active students instead. A student is never charged both ways. Current rates are always shown on the Pricing page.
• Paystack fees for lesson fees come out of the teacher's side of the payment.
• Part payments and late fees. Parents may pay part of an invoice. If a fee stays unpaid after the grace period the teacher chooses, live-class access may pause until it is paid.
• Refunds. Refunds are arranged with Scholarleveling support. Where a refund covers money already settled to a teacher, the teacher's share is taken back from their next payments.
• Services. Optional services (for example recording storage, class transcripts or term reports) are paid monthly, per term or once, as shown before you buy. Monthly services can be cancelled at any time and keep working until the end of the month paid for.

5a. Recording storage and deletion

Class recordings are free and belong to the teacher, stored in the teacher's own Google Drive. Teachers who choose Scholarleveling storage pay monthly. If a storage plan is not renewed, stored recordings become read-only for 30 days, we send three email reminders, and then the recordings are deleted. You can download all your recordings at any time, including during those 30 days.

5b. Children, recordings and class notes

A class with children under 18 is only recorded for sharing outside Scholarleveling (for example on YouTube), or written down by our class-notes service, when a parent has given permission from their progress link. Parents can withdraw permission at any time.

6. Content and intellectual property

Teachers keep ownership of the content they create, and give us permission to host and display it to enrolled students. You may not copy, resell or redistribute platform content without permission.

7. Ending or suspending access

We may suspend or remove accounts that break these terms. You may stop using the platform at any time; contact our support team to deactivate your account.

8. Liability

We work hard to keep the platform available and accurate, but it is provided "as is" — we cannot promise it will always be uninterrupted or error-free. Nothing in these terms removes rights you have under applicable law.

9. Changes

We may update these terms as the platform grows. When we make significant changes, we will show the new version here with a new "last updated" date.

10. Contact

Questions about these terms? Reach our support team through the app or your registered email.

Last updated: 21 September 2026 · Read the full privacy policy

1. What we collect

• Account details — your name, email, role (student or teacher) and class level or subject.
• Optional details — phone number, date of birth, school, state, target exams, learning goals and parent/guardian name, relationship, phone and email (students); subjects and class levels taught, qualifications, TRCN status, experience, teaching preferences, languages, headline, bio and an optional intro video link (teachers); and how you heard about us.
• Learning activity — courses you enroll in, lessons completed, test scores, attendance and live-class participation.
• Payments — invoices and payment records. Card and bank details are handled by Paystack and never reach Scholarleveling.
• Class notes — where a teacher uses the class-notes service and a parent has agreed, the class sound is sent to the System's speech-to-text provider to be written down; the sound is not kept, only the text.
• Teacher payout details — bank information collected only after a teacher is approved, used only to pay them.

2. How we use it

• To run your account and show you the right courses, tests and classes.
• To let teachers see the progress of their own students, and to build progress reports for parents.
• To review and verify teacher applications.
• To keep the platform safe and prevent misuse.

3. Who can see what

• Your name is visible to your teachers and, for teachers, to students browsing courses.
• Phone numbers, dates of birth and guardian contacts are visible only to you and our admin team — never to other users.
• Teacher bank details are visible only to the teacher and our admin team.
• We do not sell your personal information to anyone.

The System (our AI)

“The System” is the name of Scholarleveling's AI features. Questions you ask, work you send for marking and speaking practice are processed by specialist AI providers (Cloudflare, Mistral AI, Anthropic and Microsoft) acting for us. We send only what the task needs — never your contact details — and each person has a fair-use allowance. AI feedback is practice feedback, not an official grade.

Google account data

If you sign in with Google or connect Google Drive, we use your name, email and picture to sign you in and, only if you connect Drive, the files you create or open with Scholarleveling. Our use of information from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

4. Children's privacy

Scholarleveling is built for school-age learners. We only collect the minimum needed, encourage guardian involvement, and guardians can contact us at any time to review or remove a child's information.

5. Security

Your data is stored with per-user access rules, so each person can only reach what their role allows. Accounts are protected by passwords (or Google sign-in) and sessions sign out automatically after inactivity.

6. Keeping and deleting data

We keep your information while your account is active. To deactivate your account or request deletion of your data, contact our support team and we will take care of it.

7. Changes

If this policy changes in a meaningful way, the new version will appear here with an updated date.

8. Contact

Privacy questions? Reach our support team through the app or your registered email.